At J4 Tech Pvt. Ltd., we are committed to delivering your orders promptly, securely, and with care. Our shipping process is designed to ensure that your products reach you in excellent condition and within the promised timeframe.
🚚 Delivery Times
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Within 1 Day: For locations close to our dispatch center, we aim to deliver your products within one business day.
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1–2 Days: For most major cities and towns across Nepal, deliveries typically take 1 to 2 business days.
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2–3 Days: For more remote or rural areas, delivery may take up to 3 business days.
Note: These are estimated delivery times. Delays may occur due to unforeseen factors such as weather, public holidays, or courier issues.
📦 Shipping Process
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Order Confirmation: Once your order is placed, you'll receive a confirmation email or message with all relevant details.
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Order Dispatch: Orders are processed and dispatched quickly. You'll receive a notification via email, SMS, or phone call once your order has been shipped.
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Tracking: Tracking details will be shared through the dispatch notification so you can follow your order's progress in real time.
🔄 Refund/Exchange Policy
If you receive a defective or damaged product, we offer an easy and hassle-free return or exchange process. Your satisfaction is important to us, and we stand behind the quality of our products.
🤝 Courier Partners
We work with reliable and trusted courier services across Nepal to ensure that your order is handled with care and delivered on time. Our courier partners are selected for their strong delivery network and service quality.
💸 Shipping Costs
Shipping charges vary depending on the delivery location, size, and weight of the items in your order. The shipping cost will be automatically calculated and shown during the checkout process.
📝 Special Instructions
Have specific delivery instructions? Let us know during checkout or by contacting our customer support team. Whether it's a preferred delivery time or a secure location for drop-off, we’ll do our best to accommodate your request.
